How To Get Support

Having trouble getting something to work or just need help doing something on your store? We've got you covered! CafeCommerce includes a number of resources to make sure you are successful.

The Support Page

The Support page includes Tips & Tricks and FAQs. To access this page, sign in to your CafeCommerce admin and click the Support link in the top-right.


We have provided a number of video tutorials to show you how you can configure various settings and features for your CafeCommerce store. Click the Tutorials link on the left to see all the tutorials that are available.

Free Forum Based Support

With CafeCommerce, you get access to our Forums 24 hours a day. Chat with these support pros to solve any issues that you may have with your store.